User Privacy & Data Protection · গোপনীয়তা নীতি

Privacy Policy

Welcome to RideLog BD. We value your trust and are strictly committed to safeguarding your personal data, motorcycle maintenance logs, and live ride telemetry. This Privacy Policy details what data we collect, how it is secured, and your absolute rights to access and delete your records.

Last Updated: August 25, 2026
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Our Privacy Pledge to Riders

RideLog BD was built by motorcycle enthusiasts for riders. We never sell, monetize, or rent your personal information, ride itineraries, or document scans to third-party ad networks or brokers. Your data is used strictly to power your bike's mileage statistics, engine oil reminders, and group tour communication.

1. Information We Collect

To deliver precision mileage tracking, service diagnostics, and group tour connectivity, we collect the following categories of information:

A. Account & Auth Information

When signing up with Email or Google Authentication, we collect your name, email address, profile avatar, and unique Firebase user ID (UID).

B. Vehicle & Fuel Expense Logs

Motorcycle details (make, model, registration number, odometer readings), fuel refill logs (liters, costs, stations), maintenance history, and conveyance allowances.

C. GPS Telemetry & Speed Tracking

Precise GPS coordinates captured during active ride sessions and group tours to compute live speed, route elevation, trip distance, and nearby fuel stations.

D. Documents & Intercom Audio

Private vehicle document scans (driving license, tax token, insurance) stored for reminder notifications, and microphone audio streams for WebRTC rider intercom.

2. Background Location Access & Prominent Disclosure

Google Play & Apple App Store Location Transparency · ব্যাকগ্রাউন্ড লোকেশন পলিসি

RideLog BD utilizes background location (ACCESS_BACKGROUND_LOCATION and FOREGROUND_SERVICE_LOCATION) strictly when you manually start an active ride or group tour:

  • Continuous Route Recording: Records continuous trip distance, elevation, and speed even when your phone screen is locked or while using turn-by-turn navigation.
  • Group Tour Rider Safety: Broadcasts live member positions on the tour map so group riders stay connected and don't get lost on remote highways.
  • No Background Tracking When Idle: GPS tracking stops immediately the moment you click "End Ride" or exit your tour group. We never track your location in the background when the app is idle.

3. Data Security, Cloud Sync & Offline Storage

We implement industry-standard administrative, physical, and technical safeguards to protect your personal data:

End-to-End SSL/TLS Encryption: All data transmitted between your device and our cloud databases is encrypted using modern HTTPS and TLS 1.3 cryptographic protocols.
Offline-First Resilience: All logs and documents are saved locally in your phone's sandboxed storage (SQLite / IndexedDB / Capacitor Filesystem) and synchronized to the cloud only when an active internet connection is available.

4. Third-Party Infrastructure & Processors

We partner only with certified, enterprise cloud infrastructure providers to operate the service:

Google Firebase
Secured user authentication, Firestore real-time synchronization, and FCM push notifications.
OpenStreetMap & OSRM
High-precision map tiles, routing engine, and waypoint navigation.
WebRTC Audio
Encrypted peer-to-peer audio transmission for live group rider intercom channels.

5. Account Deletion & Data Rights (Apple & Google Compliant)

Apple Guideline 5.1.1(v) & Google Play Data Safety Compliance · স্থায়ী ডাটা ডিলিট পলিসি

In full compliance with Apple App Store and Google Play data privacy standards, you maintain absolute ownership over your personal data:

📱 In-App Instant Deletion

You can permanently delete your entire account, profile, fuel logs, service receipts, and vehicle documents at any time from inside the app by going to:
Profile > Permanently Delete Account & Data
This instantly purges all records from active Firestore databases and local memory.

✉️ Manual Data Purge Request

You can also email our support team at waliitsolution@gmail.com with the subject "Data Deletion Request". Our automated systems will verify and purge all associated records within 24–48 hours.

6. Data Protection Officer & Privacy Support

Questions about our privacy practices · যোগাযোগ ও অনুসন্ধান

Privacy & Support Email
waliitsolution@gmail.com
Jurisdiction: Dhaka, BangladeshView Terms of Service